Kgotla Process
What we offer
Kgotla Method
Imagine what happens if people release their full potential in your organisation.
Step 1.
Leadership Navigator
Workshop with your leadership team to develop a long term vision (dream) and formulate key themes and questions for dialogue with all people.
Step 2.
Facilitator Training
Training for your internal volunteers, so called ‘creators’, to lead and facilitate the Kgotla Day.
Step 3.
Large-scale Intervention
The dialogue days are interactive 8 hour large scale interventions with up to 450 people per day to share opinions and solutions for decision making.
Step 4.
Institutionalizing Kgotla
After the wisdom of the crowd is heard, alignment with operational management, divisions or business units to implement decisions from the dialogue days.
Step 1. Leadership Navigator
The Leadership Navigator is a workshop and deep dive into long term strategy and tactical implementation with the Chief (CEO) and leadership team. It aims to strengthen leadership teams by raising individual awareness of dilemma’s, problems and possible solutions. We help you understand what drives you and your team members, and how you can best utilise individual strengths. You will find out how your people see the company and its current challenges, and what the real issues are around identity, meaning and community.
The leadership navigator helps leaders balance between sound, rational business thinking and creativity, innovation and imagination. You gain insight of inner drivers, soul energy, skills and talents of individuals and can start to unpack and utilise the different strengths and weaknesses within your team. Team members gain invaluable insights of each other’s personal motives, mental construction, belief system and the way others perceive reality.
Step 2. Facilitator Training
We train an internal group of facilitators, selected from all divisions and departments. Creators form a multi-disciplinary team. In the training this group reflects on the long term vision and strategy put forward by the leadership team and practices with the dialogue process.
This is a multiday preparation for the large scale intervention. Facilitators are key to interrogating and clarifying issues, and refining questions. They are encouraged to take conversations beyond the obvious participant commentary to deeper levels of dialogue.
Step 3. Large-scale Intervention
At the Kgotla days we facilitate a large scale intervention by bringing all employees and team members together to share their concerns and find commitment to the common ground. It allows the leadership team to listen to the diverse opinions within the organisation. It provides a human face. The Chief listens and becomes aware of the real issues within the organisation, as seen by the collective. The process is enriched with art metaphors and rituals.
The Chief listens attentively to the dialogues and asks questions. He or she is not involved in the discussion and ensures that no discussions or debates take place that lead to anyone feeling that they are right. Based on what everyone said the Chief weighs everyone up. At the end of the day the Chief takes the final decisions that are then accepted by the community. The opinions have been listened to with respect and dignity. Fire, nature, the spoken word and metaphors in art are used to stimulate real conversations about the long term future of the organisation.
Step 4. Institutionalizing Kgotla
While Kgotlas are very powerful as one-off interventions, our experience tells us that institutionalising the Kgotla process and principles help foster a culture of personal accountability and a spirit of shared responsibility.
Middle management is instrumental and key in this process. Securing the Kgotla dialogue principles in the organisation is realised by a management training programme specially designed to master management tools based on Kgotla principles.
"A working environment which represent who we are and where we are."
Air France KLM
"A working environment which represent who we are and where we are."
Air France KLM
